




Hands-free, high-security access for UK homes, rentals and hospitality. TrueFace™ combines facial recognition with practical Tuya app management, giving you a secure, convenient and controlled smart lock for everyday use.
Facial recognition is most useful when it solves a real access problem. It gives trusted users a quick, hands-free way to enter without searching for keys, opening an app or remembering codes every time.
TrueFace™ keeps facial recognition practical by combining it with Tuya app control, user permissions, alerts, activity logs and gateway-supported remote access. It is a smart lock designed for everyday control, not a gimmick.
Registered users can enter quickly without needing keys or a phone at the door.
Manage users, permissions, activity logs and alerts through the Tuya Smart app.
Add the Tuya Smart Gateway for remote management, automations and live notifications from anywhere.
Ideal for compatible UK homes, rentals, hospitality spaces and managed properties.
TrueFace™ is designed as a complete access-control solution. Facial recognition provides fast hands-free access, while the Tuya ecosystem adds user management, remote features and oversight when paired with a compatible gateway.
Register trusted faces in the Tuya app, set role-based permissions and use hands-free entry for daily access. Add the Tuya Smart Gateway for remote management, automations and real-time notifications from anywhere.
TrueFace™ is designed for compatible standard UK door preparations. Before ordering, check your current lock measurements, door thickness, handle position and installation requirements. It may not be a direct replacement for every multipoint, lift-to-lock, uPVC, composite or specialist door setup.
Convenient hands-free entry for trusted household members.
Useful for managed access, guest entry and cleaner permissions where compatible.
Supports controlled access for multiple users with app-based oversight.
Suitable for compatible private spaces, staff areas and guest environments.
Which gateway to use, setup steps and tips.
How they work, privacy and best-use cases.
TrueFace™ uses facial mapping to recognise registered users quickly and securely. As with any face unlock system, performance can vary depending on lighting, positioning, setup and environmental conditions.
You can still manage access through the Tuya Smart app, and mechanical key backup is available if power is depleted. Depending on the setup and product configuration, additional access methods may also be available.
TrueFace™ uses Tuya app control and includes mechanical key backup guidance. If you need specific unlock methods confirmed before purchase, contact ArdanShield and we can help check the current specification.
You’ll receive low-battery alerts in the app. If power is depleted, use the supplied mechanical key and then recharge or replace the battery as required.
Yes. With IP68 sealing and a durable zinc-alloy build, TrueFace™ is designed for UK weather year-round.
The Tuya Smart Gateway is recommended if you want remote access, automations, notifications outside your home network or multi-lock management.
TrueFace™ is designed for compatible standard UK door preparations, but measurements should always be checked before ordering. Contact us with photos if unsure.
TrueFace™ is designed to verify registered users and provide controlled access. For best security, manage users carefully, remove old permissions and keep your Tuya account secure.
Send us clear photos of your door, existing lock, handle and door edge. We’ll help you check whether TrueFace™ is the right fit before you order.
Contact ArdanShield Support