Connect with Us
Need Help or Have a Question?
Speak to ArdanShield for smart lock advice, product support, door compatibility checks, and commercial access control guidance.
Whether you are buying for your home, rental property, Airbnb, HMO, hotel, office, or wider commercial project, we are here to help you choose the right access solution with confidence.
Message Us on WhatsApp
WhatsApp is often the quickest way to get help. You can send us photos of your door, explain your setup, or ask which lock or system is best for your property.
💬 Message Us on WhatsAppHow We Can Help on WhatsApp
Send us a message and we can assist with:
Purchase Support
Help choosing the right ArdanShield smart lock, gateway, accessory, or access control setup.
Does This Lock Fit My Door?
Send door photos, measurements, latch details, or handle images and we’ll guide you on suitability.
System Configuration
Support with app setup, users, PIN codes, RFID cards, gateways, WiFi, and remote access basics.
Commercial System Set-Up
Guidance for landlords, HMOs, hotels, offices, serviced accommodation, and shared access areas.
Project Enquiries
Support for bulk orders, multi-door projects, hotel lock upgrades, and partner-delivered access systems.
Aftercare & Troubleshooting
Help with common setup questions, battery guidance, app use, access methods, and basic fault checks.
What to Send Us
To help us answer quickly, please include as much detail as possible.
- Door photos: front of door, edge of door, existing lock/latch, handle area, and frame.
- Property type: home, Airbnb, rental, HMO, hotel, office, cabin, or commercial building.
- Access needs: fingerprint, PIN code, app control, RFID cards, remote access, or multi-user management.
- Quantity required: single lock, multiple rooms, shared entrance, or full project.
- Any urgency: planned install date, guest arrival, refurb timeline, or project deadline.
Contact Details
Email: support@ardanshield.com
WhatsApp: +44 7469 458 428
Address:
ArdanShield
Technology House
9 Newton Place
Glasgow, G3 7PR
Scotland
UK Smart Lock Support
ArdanShield supports homeowners, landlords, Airbnb hosts, HMO operators, hospitality businesses, and commercial property owners across the UK.
For compliance-sensitive projects, such as fire doors, escape routes, hotels, HMOs, or regulated commercial premises, please consult a qualified installer, fire safety adviser, or relevant professional before installation.