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TTLock Smart Gateway

SELECT Gateway

Remote access management for a compatible TTLock setup.

A compatible TTLock gateway connects supported locks to a network for the remote functions available on those locks. Check the exact lock and gateway model before ordering.

  • Use supported remote functions through TTLock
  • Read access records where the connected lock supports this
  • Manage supported passcodes through a connected gateway
  • Choose the gateway model to match your lock and network setup

Planning access for a home, rental or business? We can help you check the setup.

🇬🇧 UK Smart Lock Brand
🚚 Free UK delivery from £50

Check the connection your lock needs

A phone connected to the internet does not by itself give a Bluetooth-only lock a live network connection. A compatible gateway can provide that connection for supported remote functions.

Available functions depend on the lock, gateway and app settings. Do not assume that every lock using the TTLock app works with every gateway.

Supported access management
  • Access records: a connected compatible gateway can support remote reading of lock records.
  • Passcode management: supported locks can receive remote passcode changes through a compatible connected gateway.
  • Remote unlocking: availability depends on the lock's supported functions and settings.

Keep the gateway connected and follow the instructions for the selected model. Confirm that an update has reached the lock before relying on it.

Choose your gateway model

This listing offers G2, G3, G3P and G4 model selections. Use the product selector above to choose a model.

Confirm the selected model's power supply, network connection and lock compatibility before ordering. Ask us if you need the instructions for a particular model or help checking which option suits your setup.

Check the package and requirements

Confirm the supplied accessories and power requirements for your selected gateway model before purchase. Do not assume that every model uses the same power supply or includes the same accessories.

Installation & setup
  • Follow the instructions for the exact gateway model to connect power and enter pairing mode.
  • Use the gateway controls in TTLock and follow the prompts for the selected gateway type.
  • Position the gateway so it can communicate with the intended locks and its network.
  • Check that the intended locks appear connected, then test the remote function you plan to use.

For several locks or more than one property, ask us to review the proposed layout and requirements before choosing quantities or placement.

Identify your lock before choosing a gateway

Check the exact model and platform version of your lock. For a Tuya version, ask for an accessory matched to that platform. A shared product name is not enough to establish gateway compatibility.

The links below help you identify your lock; they are not a universal compatibility list. Contact us to check the particular lock and gateway combination.

FAQs

Do I need a gateway?

That depends on your lock and the remote function you want to use. Check the lock's connection requirements and supported gateway models before ordering.

How many locks can one gateway support?

Confirm the supported capacity for the selected model and the proposed installation. Contact us with the lock models, quantities and layout so we can help you check.

Can I use remote functions when away from the property?

A compatible connected gateway can provide access to the remote functions supported by the lock. Check the available settings and test the function after setup.

Where should I place it?

Follow the selected model's placement instructions and check communication with each intended lock in the app. Test the installation before relying on remote access.

Delivery, returns & support

UK standard delivery is £5.99 for orders below £50 and free for orders of £50 or more.

See our delivery information and returns information. Contact us if you need to confirm availability or delivery timing for a project.

Helpful guides & accessories

Need help choosing a gateway?

Send us your lock model, platform version and intended network setup so we can help you check the appropriate gateway before ordering.

Contact ArdanShield

UK standard delivery: £5.99 below £50; free from £50.

ArdanShield — Smart access guidance.

Product support

Manuals and product documents

Use the documents for your exact product and configuration. Need a different revision or installation guide? Ask us before following instructions for another model.

Request the correct product document
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