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  • ArdanShield TrueFace™ Facial Recognition Smart Lock | Tuya App Keyless Door Lock UK

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    TrueFace™ Facial Recognition Smart Lock UK | Tuya App Keyless Door Lock

    Hands-free, high-security access for UK homes, rentals and hospitality. TrueFace™ combines facial recognition with practical Tuya app management, giving you a secure, convenient and controlled smart lock for everyday use.

    Free UK Delivery
    Order Before 2pm for Next Dispatch
    Secure Checkout
    UK-Based Support
    Need advice before buying?
    TrueFace™ is designed for compatible UK door preparations. If you are unsure about fitting, send clear photos of your door edge, current lock, handle and frame before ordering.

    Why Facial Recognition?

    Facial recognition is most useful when it solves a real access problem. It gives trusted users a quick, hands-free way to enter without searching for keys, opening an app or remembering codes every time.

    TrueFace™ keeps facial recognition practical by combining it with Tuya app control, user permissions, alerts, activity logs and gateway-supported remote access. It is a smart lock designed for everyday control, not a gimmick.

    Hands-Free Entry

    Registered users can enter quickly without needing keys or a phone at the door.

    Tuya App Management

    Manage users, permissions, activity logs and alerts through the Tuya Smart app.

    Remote Features with Gateway

    Add the Tuya Smart Gateway for remote management, automations and live notifications from anywhere.

    Built for Real Properties

    Ideal for compatible UK homes, rentals, hospitality spaces and managed properties.

    Not Just Face Unlock

    TrueFace™ is designed as a complete access-control solution. Facial recognition provides fast hands-free access, while the Tuya ecosystem adds user management, remote features and oversight when paired with a compatible gateway.

    • Facial recognition for fast, hands-free access
    • Tuya Smart app for management and permissions
    • Remote lock/unlock when paired with the Tuya Smart Gateway
    • Real-time notifications and activity logs
    • Low-battery alerts to help avoid unexpected lockouts
    • Mechanical key backup referred to in battery depletion guidance

    Security Meets Style

    • Advanced facial recognition — instant, hands-free entry without keys or phone.
    • Control from anywhere — Tuya app remote lock/unlock, user management and alerts when paired with the Tuya Smart Gateway.
    • Built for UK weather — robust zinc-alloy body, IP68 rating and wide temperature tolerance.
    • Easy DIY fit — clear guide and UK-focused support to get you set up confidently.
    • Long-life power — 4200 mAh lithium battery with timely low-battery notifications.
    • Multi-user control — granular roles and schedules for family, guests and cleaners.
    • Real-time tracking — instant notifications and activity logs for oversight.

    How TrueFace™ Works

    Register trusted faces in the Tuya app, set role-based permissions and use hands-free entry for daily access. Add the Tuya Smart Gateway for remote management, automations and real-time notifications from anywhere.

    UK Door Compatibility & Fitting Guidance

    TrueFace™ is designed for compatible standard UK door preparations. Before ordering, check your current lock measurements, door thickness, handle position and installation requirements. It may not be a direct replacement for every multipoint, lift-to-lock, uPVC, composite or specialist door setup.

    Check before ordering:
    Send us clear photos of your current lock, door edge, handle and frame if you are unsure. This helps avoid ordering a lock that does not suit your door.

    Specifications

    • Dimensions: 420 mm (H) × 72 mm (W)
    • Material: Zinc alloy with weather-resistant coating
    • Battery: 4200 mAh lithium (typical)
    • Battery Life: Up to 20 months (usage-dependent)
    • Compatibility: iOS & Android
    • Mobile App: Tuya Smart
    • Facial Profiles: Up to 200 faces
    • Waterproof Rating: IP68
    • Operating Temperature: −30°C to 75°C

    Installation & Setup

    • DIY-friendly with step-by-step guide.
    • Fits most standard UK door preparations, subject to correct measurements before purchase.
    • Add the Tuya Smart Gateway for multi-lock control, remote access and automations.

    Ideal Use Cases

    UK Homeowners

    Convenient hands-free entry for trusted household members.

    Airbnb & Short-Lets

    Useful for managed access, guest entry and cleaner permissions where compatible.

    HMOs & Shared Living

    Supports controlled access for multiple users with app-based oversight.

    Offices & Hospitality

    Suitable for compatible private spaces, staff areas and guest environments.

    Helpful Guides

    Explore Other Facial Recognition Locks

    FAQs

    How reliable is the facial recognition?

    TrueFace™ uses facial mapping to recognise registered users quickly and securely. As with any face unlock system, performance can vary depending on lighting, positioning, setup and environmental conditions.

    What if face unlock does not work?

    You can still manage access through the Tuya Smart app, and mechanical key backup is available if power is depleted. Depending on the setup and product configuration, additional access methods may also be available.

    Can I still use PIN, app or key access?

    TrueFace™ uses Tuya app control and includes mechanical key backup guidance. If you need specific unlock methods confirmed before purchase, contact ArdanShield and we can help check the current specification.

    What happens if the battery runs out?

    You’ll receive low-battery alerts in the app. If power is depleted, use the supplied mechanical key and then recharge or replace the battery as required.

    Is it weatherproof?

    Yes. With IP68 sealing and a durable zinc-alloy build, TrueFace™ is designed for UK weather year-round.

    Do I need a gateway?

    The Tuya Smart Gateway is recommended if you want remote access, automations, notifications outside your home network or multi-lock management.

    Is TrueFace™ suitable for UK doors?

    TrueFace™ is designed for compatible standard UK door preparations, but measurements should always be checked before ordering. Contact us with photos if unsure.

    Is facial recognition secure?

    TrueFace™ is designed to verify registered users and provide controlled access. For best security, manage users carefully, remove old permissions and keep your Tuya account secure.

    Delivery & Support

    • Free UK delivery — order before 2 pm for next dispatch
    • 30-day change of mind — hassle-free returns
    • UK customer support via WhatsApp and email
    • Secure checkout — Card, PayPal and Klarna where available
    Disclaimer: All units are supplied unbranded on the main body for a clean, modern look preferred by customers. For branded options, please contact us before ordering.
    Pro tip: For multi-property or multi-lock setups, add the Tuya Smart Gateway to enable remote access, live notifications and centralised control.

    Need Help Checking Compatibility?

    Send us clear photos of your door, existing lock, handle and door edge. We’ll help you check whether TrueFace™ is the right fit before you order.

    Contact ArdanShield Support

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    Unsure if this lock fits your door? Message us on WhatsApp before ordering and we’ll help you choose the right option.
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