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  • Delivery & Returns – UK Smart Lock Shipping Info | ArdanShield

    Delivery Information

    At ArdanShield, we’re committed to delivering your smart security products quickly and safely. This page outlines everything you need to know about our UK delivery process—designed to provide a smooth and trusted experience from checkout to doorstep.

    Delivery Options & Charges

    • Free UK Standard Delivery – No hidden fees, available on all orders across mainland UK.

    Estimated Delivery Times

    We aim to dispatch all smart lock and accessory orders within 1–2 working days. Typical delivery across the UK takes 5–7 working days. You’ll receive a tracking number via email as soon as your order has been shipped.

    Packaging & Protection

    Every ArdanShield product is securely packaged to ensure your smart lock arrives in pristine condition—ready for installation.

    Delivery Address

    Please ensure your shipping details are correct when placing an order. ArdanShield cannot accept responsibility for delays caused by incorrect or incomplete address information.

    Missed Deliveries

    If you’re unavailable during delivery, the courier will leave a card or message with instructions for redelivery or local depot collection.

    Delayed or Lost Deliveries

    On the rare occasion an order is delayed or goes missing, please contact us at info@ardanshield.com. We will work with the courier to resolve the issue as swiftly as possible.

    Returns & Refunds

    For return instructions or refund policies, please visit our Returns Policy page.

    Contact Us

    Need assistance? Get in touch with our UK-based support team:

    Interested in International Shipping?

    We primarily serve the UK market. However, if you're located overseas and interested in our smart locks for your home, hotel, or rental business, please contact us directly for a tailored shipping quotation.

    Legal Compliance

    ArdanShield fully complies with UK regulations, including the Consumer Rights Act 2015, ensuring fair delivery terms and buyer protection on every purchase.

    Thank you for choosing ArdanShield. We’re proud to deliver peace of mind—securely and efficiently across the UK.