At ArdanShield, we’re committed to delivering your smart security products quickly and safely. This page outlines everything you need to know about our UK delivery process—designed to provide a smooth and trusted experience from checkout to doorstep.
We aim to dispatch all smart lock and accessory orders within 1–2 working days. Typical delivery across the UK takes 5–7 working days. You’ll receive a tracking number via email as soon as your order has been shipped.
Every ArdanShield product is securely packaged to ensure your smart lock arrives in pristine condition—ready for installation.
Please ensure your shipping details are correct when placing an order. ArdanShield cannot accept responsibility for delays caused by incorrect or incomplete address information.
If you’re unavailable during delivery, the courier will leave a card or message with instructions for redelivery or local depot collection.
On the rare occasion an order is delayed or goes missing, please contact us at info@ardanshield.com. We will work with the courier to resolve the issue as swiftly as possible.
For return instructions or refund policies, please visit our Returns Policy page.
Need assistance? Get in touch with our UK-based support team:
We primarily serve the UK market. However, if you're located overseas and interested in our smart locks for your home, hotel, or rental business, please contact us directly for a tailored shipping quotation.
ArdanShield fully complies with UK regulations, including the Consumer Rights Act 2015, ensuring fair delivery terms and buyer protection on every purchase.
Thank you for choosing ArdanShield. We’re proud to deliver peace of mind—securely and efficiently across the UK.