ArdanShield ConnectHub™ Matter Smart Gateway

• 2.4GHz WiFi support: designed for standard 2.4GHz home and business WiFi networks.
• Matter-enabled gateway: supports Matter-compatible smart home setups where available and correctly configured.
• Bluetooth to WiFi bridge: connects compatible TTLock devices to your WiFi network.
• Remote unlock support: unlock compatible TTLock smart locks remotely once correctly configured.
• Remote password management: create, change or manage passcodes through the TTLock app where supported.
• Access records: view unlocking records to monitor who accessed the lock and when.
• Lock status monitoring: check compatible lock status through the app where supported.
• Smart home compatibility: Matter support may assist with supported Apple Home, Alexa, Google Home or other compatible ecosystems depending on your configuration.

• Smart homes: connect compatible TTLock smart locks into a wider smart home environment.
• Airbnb and holiday lets: manage guest access without attending the property.
• Landlords and HMOs: update access codes and monitor compatible locks remotely.
• Homeowners: check lock status and manage access from your phone.
• Garden rooms and offices: control access to outbuildings, studios or workspaces where compatible.
• Small businesses: manage staff access and monitor entry records using compatible TTLock locks.

The gateway connects to your 2.4GHz WiFi router and communicates with compatible TTLock smart locks using Bluetooth. This allows supported lock functions to be managed through the TTLock app even when you are not beside the lock.

Where Matter support is available and correctly configured, the gateway may also help link compatible devices into supported smart home ecosystems.

• Lock communicates with gateway by Bluetooth
• Gateway connects to your 2.4GHz WiFi network
• TTLock app communicates through the cloud
• Matter support helps with compatible smart home ecosystems
• You manage supported access functions remotely through your phone

• Remote unlock: unlock compatible TTLock smart locks through the app where supported.
• Remote passcode management: add, change or remove passcodes depending on lock compatibility.
• Remote card and fingerprint management: supported functions may vary depending on the connected smart lock.
• Unlock records: monitor access logs through the TTLock app.
• Lock status monitoring: check compatible lock status without being on site.

Important: available functions depend on your TTLock smart lock model, app permissions, gateway placement and network connection.

The ConnectHub Matter Gateway supports 2.4GHz WiFi. It does not support 5GHz-only WiFi networks.

For best performance, place the gateway in an open area with a reliable 2.4GHz WiFi signal and within suitable Bluetooth range of the smart lock.

• WiFi required: 2.4GHz
• Not suitable for: 5GHz-only WiFi setups
• Recommended placement: open area, close to the compatible TTLock smart lock

Matter is designed to improve smart home interoperability across supported platforms and devices. ConnectHub Matter is intended for compatible Matter-enabled smart home setups where your devices, app configuration and smart home platform support the required functions.

Compatibility and available features can vary depending on lock model, region, app version, connected hub, smart home ecosystem and setup method.

• ArdanShield ConnectHub Matter Gateway
• Power cable
• Setup guidance where supplied

• Product type: TTLock Bluetooth to WiFi Matter Gateway
• Product name: ArdanShield ConnectHub Matter Gateway
• App platform: TTLock
• WiFi support: 2.4GHz WiFi
• 5GHz WiFi: Not supported
• Wireless communication: Bluetooth and WiFi
• Matter support: supported where compatible and correctly configured
• Main function: connects compatible TTLock smart locks to WiFi for remote management
• Supported app functions: remote unlock, passcode management, lock status monitoring and unlock records where supported
• Smart home compatibility: Matter-compatible ecosystems where supported by your setup
• Suitable use: homes, rentals, Airbnb properties, HMOs, offices and compatible TTLock smart lock installations

• Place the gateway in an open area for better communication.
• Keep the gateway within suitable Bluetooth range of the TTLock smart lock.
• Connect the gateway to a stable 2.4GHz WiFi network.
• Use the TTLock app to add and configure the gateway.
• Enable remote unlock within the TTLock app settings where required.
• For Matter use, follow the supported setup process for your smart home ecosystem.

Walls, floors, metal doors, router placement and interference can affect signal performance. For larger properties, consider gateway location carefully.

• Free UK delivery available on orders through ArdanShield.
• 30-day returns available in line with our returns policy.
• Secure checkout through trusted payment providers.
• Support: UK-based email and WhatsApp guidance available.

What does the ConnectHub Matter Gateway do?

It connects compatible TTLock smart locks to your 2.4GHz WiFi network, allowing supported remote functions such as remote unlock, passcode management, lock status monitoring and access records through the TTLock app.

Does this gateway support 5GHz WiFi?

No. ConnectHub Matter supports 2.4GHz WiFi only.

What is Matter support for?

Matter support is designed to help compatible smart devices work across supported smart home ecosystems. Available functions depend on your lock model, app setup, smart home platform and configuration.

Why do I need a gateway for a TTLock smart lock?

Many TTLock smart locks use Bluetooth for local control. A gateway allows compatible locks to connect through WiFi so you can manage supported features remotely from outside Bluetooth range.

Can I unlock my door remotely with this gateway?

Yes, remote unlocking is supported where your TTLock smart lock, app settings and gateway setup allow it. You may need to enable the remote unlock option in the TTLock app.

Can I view access records?

Yes, the gateway can help support remote monitoring of unlock records through the TTLock app where supported by your lock.

Can I manage fingerprints, cards and passcodes remotely?

Some remote management functions may be available depending on the connected TTLock smart lock model and app configuration.

Where should I place the gateway?

Place it in an open area with good 2.4GHz WiFi signal and within suitable Bluetooth range of the smart lock. Avoid hiding it behind thick walls, metal objects or areas with poor signal.

Will this work with Tuya smart locks?

No. This product is for compatible TTLock smart locks. Tuya smart locks normally require a compatible Tuya gateway.

• View smart lock accessories
• TTLock Smart Gateway
• ConnectHub 5G Smart Gateway
• Contact ArdanShield support
• A Guide to TTLock & Tuya Gateway Systems
• TTLock Troubleshooting Guide